For all maintenance issues contact the current Building Maintenance Officer. Click for contact details.
If the Club Building Maintenance Officer is unavailable and it is an urgent issue that is not the responsibility of Wollongong City Council the procedure is as follows,
- Contact the Club President or Club Secretary. Click for contact details.
If the Club Building Maintenance Officer is unavailable and it is an urgent issue that is the responsibility of Wollongong City Council the procedure is as follows,
- Council has a Customer Service Team trained across all areas of Council services and projects to be able to assist every surf club with their enquiries.
- Council's Customer Service Team are friendly and helpful and will do their best to answer every question and query from you - and if they can't they'll transfer you to the right person in Council to speak with. They will create service requests that are tasked to the relevant department to be actioned (i.e. Building Maintenance). The Customer Service Team will issue a service request number. Please ensure you maintain a record of this number as it relates to the request and can be utilized in the future to check progress of the issue, through customer service team.
- Opening Hours: Monday to Friday 8.30am - 5pm to Contact our Customer Service Team phone - (02) 4227-7111 this number also provides the option to transfer through to after hours before 8.30 and after 5pm for urgent matters. Alternatively you can email your request through to This email address is being protected from spambots. You need JavaScript enabled to view it.
- Make sure that you copy This email address is being protected from spambots. You need JavaScript enabled to view it. in any correspondence with Wollongong City Council.
- As a last resort, the main contacts at Wollongong City Council are,
- Mark Bond, Recreation Services Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.
- Jason Foye, Beach Services Co-ordinator - This email address is being protected from spambots. You need JavaScript enabled to view it.
July 2013 - President: Steven McDonald - Secretary: Edward White